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TOPdesk on Tour 2019

5th of November Lamot Mechelen

Service Excellence

Do you want to learn about methods such as lean and agile? Or do you want to get more insights in your own customer journey? Join our inspirational Service Excellence track and bring your services to the next level.

08:30 – Reception with breakfast

10:00 - Wolter Smit - CEO TOPdesk

10:00 - Wolter Smit - CEO TOPdesk

Engagement through culture

10:45 – Break

11:30 - Sumit De - Head of Consultancy UK

11:30 - Sumit De - Head of Consultancy UK

All star best practice

12:15  РLunch

13:45 - Pauline Thierie, Sarah Bilton, Michelle Beckers & Hannah Price

13:45 - Pauline Thierie, Sarah Bilton, Michelle Beckers & Hannah Price

Workshop customer journey

15:15 – Break

15:45 - Tom Palmaerts - Trendwatcher

15:45 - Tom Palmaerts - Trendwatcher

2030. Ready, or not.

16:30 РNetworking reception 

Sign up for the track "Service Excellence"